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Tag: <span>Subscription economy</span>

Trust, the one thing a subscription business can’t get wrong

In January, after reading a Business Insider article promoting them, I subscribed to the bespoke shirt service from Hall & Madden. They were offering three dress shirts based on Hugo Boss styling and manufacturing for $150. The best thing is that they would deliver three new shirts every three months. As someone who never gets around to buying new shirts this seemed to solve a number of problems, chiefly my sloppy unstylish dressing. I told the sales manager about what an awesome deal they offered and he dismissed it with a snort, “Mate, go down the road and you can …